Pallax Documentation

This documentation guides you through the Pallax interface: from your first login to analyzing your device data.

Setup

Right after you first access a new tenant, the platform sets it up once — usually a matter of a few minutes. What you'll see during that, and what to do if it doesn't start on its own, is under Setup.

Getting started

From your first login to your first readings on the Cockpit — the Getting Started page walks you through the whole path once: choosing a workspace, provisioning a gateway and device, setting up a data destination, and seeing your first values.

Managing devices

Everything to do with your devices and gateways — provisioning, filtering, checking details, translating their raw data, and deciding where the data flows — you'll find under Platform:

• Cockpit — the quick overview
• Devices — the complete device list
• Decoder — translating raw data into readable values
• Cortex — setting up data destinations

Monitoring and analyzing data

Analysis over time, scheduled reports, evidence, and alerts — you'll find them under Analytics:

• Dashboards — assembling your own charts
• Reports — scheduled, exported deliveries
• Compliance — software bills of materials for your gateways
• Console — the live, searchable log history
• Signal — alert rules and bundled notifications

Technical deep dive

For technical readers who need connection paths, formats, and procedures in detail, there are dedicated chapters under Technical:

• Pallax Agent — installation, pairing, and how to check whether it's running.
• Cortex in depth — destination types, configuration, and monitoring individual routes.
• Connecting a gateway without the agent — the manual step-by-step guide.

Reference

For interface terms this documentation doesn't explain on the spot, and questions about capacity and data storage, you'll find them here:

• Glossary — terms like Gateway, Decoder, or DevEUI, and exactly where you'll meet each one.
• Limits — what your plan allows for workspaces, gateways, sensors, and users, and what's visible about data retention.
• Data and Privacy — who can see your data, how you export it, and what happens if you leave.

Getting help

For questions this documentation doesn't answer, reach us via the contact page.